Project Endangered Tigers - FAQ concept imageIf you have questions about Project Endangered Tigers or our Save Tigers HD Screensaver and Live Wallpaper App, you are on the right page. Explore our list of frequently asked questions (FAQ) to learn more about us, tiger conservation, and our digital products. You can browse the FAQ by category and view the answers to some of our most common questions below.

If you have a question that hasn’t been answered in our FAQ section, please ask us by filling out the form on our contact us page.

General FAQ

What payments do you take?

We use secure servers hosted by FastSpring to encrypt all the customer’s personal information during checkout. Encryption works to prevent any malicious use of your personal information.

We accept payments by all major credit cards, including Visa, MasterCard, American Express, and Discover. You can also pay by JCB, UnionPay, Amazon Pay, and PayPal.

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Are proceeds really given to charity?

Yes, 50% of proceeds from Save Tigers HD Screensaver and Android wallpaper app are directly donated to the WildCats Conservation Alliance. The other 50% pays for our software development, website hosting, marketing, and other expenses to keep the website operational.

 

WildCats Conservation Alliance is a wild tiger and Amur leopard initiative that funds carefully chosen conservation projects across Asia, working with a range of national and international conservation NGOs. It is a partnership between the Zoological Society of London (UK charity # 208728) and Dreamworld Wildlife Foundation (ACNC # 61150274463)’.

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Do you offer a money back guarantee?

Most digital products do not have a money back guarantee and the sale of our products benefits tiger conservation. However, with any software, there maybe unforeseen technical issues, please contact us if you are having issues.

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Why are you doing this?

You can learn more about who we are and why we are doing this on our about us page.

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I live outside the USA, can I still purchase the app/screensaver?

Yes, our secure checkout can process orders outside the USA.

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Tiger App FAQ

Why isn't your app on the Google Playstore?

Since proceeds benefit tiger conservation and managing and marketing this website is expensive, we have chosen not to include our app in the Google Play Store because of the very high fees Google charges.

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Does the app work on iPhones?

No, our app only works for the Android operating system but we may create an iPhone app in the near future.

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Does your app contain ads?

Our app contains no ads, no spyware, no malware, 100% clean!

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What permissions does the app require?

Phone access (for adding an image into the app from your phone ) Image Gallery (for adding an image into the app from your image gallery)

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Does your app contain in app purchases?

No, once initial payment is made from our website and you enter your unlock code, you will have full app access, no need for in app purchases.

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Can I install the app on multiple phones?

Yes, you can install and use the app on multiple phones (2 max)

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My phone does not have HD / high resolution, will it still work?

Yes, the images will display in whatever resolution your phone supports.

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How many tiger images are in the app?

10 HD tiger images and 2 videos are included, you can also add your own images. Please note, imported images from your phone or image gallery will not work with some features of the app, only default images that are included work with 100% of the app features.

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Does your app track me?

No! Our app contains no ads, no spyware, no malware, and is 100% clean!

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When I try and install the app, I get an unknown source message

Android protects users from inadvertent downloading and installing apps from locations other than the Google Play store. It blocks these installs until the user opts into “Unknown sources” in Settings > Security on their device. Please make this simple configuration change before you try and install our app (NO WORRIES, OUR APP IS 100% SAFE!) we have chosen not to include our app in the Google Play Store because of the very high fees Google charges.

 

To install apps that you downloaded from somewhere besides the Google app store or the company that made your phone, you need to allow installation from “unknown sources“.

 

How to allow installation from “unknown sources” on your phone

 

Android® 8.x & higher

From a Home screen, swipe up or down from the center of the display to access the apps screen.
Navigate: Settings Settings icon > Apps.
Tap Menu icon (upper-right). (3 dots)
Tap Special access.
Tap Install unknown apps.
Select the unknown app then tap the Allow from this source switch to turn on Switch on or off Switch off.

 

Android® 7.x & lower

From a Home screen, navigate to Settings.
Tap Lock screen and security.
Note If unavailable, tap Security.
Tap the Unknown sources switch to turn on or off.
Note If unavailable, Unknown sources to turn on or off. Enabled when check mark is present.
To continue, review prompt then tap OK.

 

Since there are so many phones and Android OS versions, the process of enabling installation from unknown sources may differ, please use the links below for more information.

 

How to Install Apps From Unknown Sources on Android

https://www.techbout.com/install-apps-from-unknown-sources-android-54957/

 

How to Install Apps on Android 8.0 Without “Unknown Sources” Setting
https://www.youtube.com/watch?v=XIl9wPRYdEU

 

How To Enable Third Party App Installing On Android – Unknown Sources Tutorial
https://www.youtube.com/watch?v=0C8Myzgw2pA

 

How to Allow Unknown Sources on SAMSUNG Galaxy A11 – Install and Download Apps From Unknown Sources
https://www.youtube.com/watch?v=rb5ww9DS3TE

 

It’s important that you disable this setting once you’re done using it. To turn it off, simply toggle the setting to off. If you are having difficulty installing our app, please contact us.

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The app requires a code to unlock, where can I find the code?

Once payment has been made for the Save Tigers HD Live Wallpaper app and screensaver bundle, you will receive an email with the app unlock code. The unlock code will be located in the email subject line and also in the body of the email message.

It will look similar to this 

 

Order Reference: PROJECTENDANGER410907-8743-67168

Please copy all characters after the word “Order Reference:” so in the example above, your app unlock code would be PROJECTENDANGER410907-8743-67168

Make sure you write down or copy the code. Next, download and install the app onto your Android phone. Next, please go to the app home screen (First Screen) and select the “Unlock the App” button and enter the app unlock code.

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Tiger Screensaver FAQ

What are the screensaver system requirements?

The Save Tigers HD Screen Saver is a stable, professional-quality, 32/64-bit screen saver that properly supports Windows technology (live preview, proper Windows password protection, energy savings, multi-monitor support).
Our Save Tigers HD Screensaver works on Windows 2000, XP, Vista, 7, 8, 10. The screensaver should work with Windows 11, if you have any issues installing the screensaver on Windows 11, please contact us.

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Does the screensaver also work on Mac?

No, the screensaver only works on Windows based computers at this time.

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When I try and install I get "Unable to copy the files. Access is denied" error message, what can I do?

The error message indicates that you are running the screensaver main setup file (the file you downloaded) with restricted privileges. As a security measure, Windows prevents modifying c:\windows directory for your user account. Right click the setup file and select Run as Administrator from the context menu. Alternately, when installing the screensaver, you can try and install in another directory (C:\windows\screensaver).

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Does the screensaver contain ads and is it safe to install?

The screensaver contains no ads or external content and is 100% spyware, malware, and virus free.

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Does the screensaver have sound?

The screensaver contains 1 sound file (soundtrack) which can be muted. Additionally, you can add your own MP3 files for a custom soundtrack/playlist.

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Website FAQ

Is your website secure, will my cc information be safe?

Our website is secure and uses 128 bit SSL encryption to keep your data safe.

We use secure servers hosted by FastSpring to encrypt all customer’s personal information during checkout. Encryption works to prevent any malicious use of your personal information.

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Do you sell merchandise on your website?

We have a link from our website to our Etsy shop where we sell a line of tiger themed merchandise. Etsy is a global online marketplace, where people make, sell, buy, and collect unique items.

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Project Endangered Tigers - FAQ

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*Proceeds from the HD Android Live Wallpaper App and Windows Screensaver Benefit Tiger Conservation.

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